Can I downgrade my WebIDQ subscription plan?
If you would like to downgrade your WebIDQ subscription plan, please contact your regional sales representative or reach out to biocrates customer support at support@biocrates.com
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Can I upgrade my WebIDQ subscription plan?
If you would like to upgrade your WebIDQ subscription plan, this can be done anytime. For upgrading, please use your exisiting mybiocrates account and go to the webshop. For example, if you want to upgrade from basic to core: When upgrading, you'll ...
What is the difference between the available WebIDQ cloud-based subscription plans (Basic, Core, and Core+)?
WebIDQ cloud subscriptions are offered in multiple plans to support different user needs, team sizes, and analysis requirements. Each higher plan builds on the features of the previous one. Please see below for an overview of the key differences ...
What happens after my subscription is expired?
QMDB After expiration of the subscription access will not be possible anymore. After some time of inactivity the account will be marked for deletion. WebIDQ For 30 days, a read-only mode will be activated with following impact to the service WebIDQ ...
How to reedem the voucher code?
WebIDQ voucher activation To activate a WebIDQ subscription, please follow this procedure. Activate WebIDQ Login to your mybiocrates account and go to the biocrates web shop > redeem voucher. Every organization is unique and must be registered only ...
Can I add mutiple users from my organization in WebIDQ?
WebIDQ is a multi user application. The total amount of users who can access the software concurrently depends on the subscription plan. Please lookup the details on the product detail pages.