How to reedem the voucher code?

WebIDQ voucher activation

To activate a WebIDQ subscription, please follow this procedure.

Activate WebIDQ

1. Login to your mybiocrates account and go to the biocrates web shop > redeem voucher.
   

Every organization is unique and must be registered only once to mybiocrates.

2. The website Add voucher code will open.
   

Add the WebIDQ activation code into the field “voucher code” and click Redeem.

3. The WebIDQ subscription was added to your mybiocrates account.
   

The accounts mybiocrates, web shop, and WebIDQ use same login credentials

4. Use WebIDQ by starting it from my biocrates or using the link https://webidq.biocrates.com/.
   

WebIDQ accounts are managed in mybiocrates > users.

For details refer to the mybiocrates user manual.

• Related Articles

• Can I upgrade my WebIDQ subscription plan?

  If you would like to upgrade your WebIDQ subscription plan, this can be done anytime. For upgrading, please use your exisiting mybiocrates account and go to the webshop. For example, if you want to upgrade from basic to core: When upgrading, you'll ...

• What happens after my subscription is expired?

  QMDB After expiration of the subscription access will not be possible anymore. After some time of inactivity the account will be marked for deletion. WebIDQ For 30 days, a read-only mode will be activated with following impact to the service WebIDQ ...

• Can I downgrade my WebIDQ subscription plan?

  If you would like to downgrade your WebIDQ subscription plan, please contact your regional sales representative or reach out to biocrates customer support at support@biocrates.com

• What is the difference between the available WebIDQ cloud-based subscription plans (Basic, Core, and Core+)?

  WebIDQ cloud subscriptions are offered in multiple plans to support different user needs, team sizes, and analysis requirements. Each higher plan builds on the features of the previous one. Please see below for an overview of the key differences ...

• What data is stored in WebIDQ cloud and for how long?

  1. Uploaded raw data files (e.g. ".wiff" files) are converted to mzML format and these are stored in the WebIDQ database. The original files are not stored in WebIDQ. Please consider an appropriate backup! 2. The WebIDQ database, including the mzML ...