What happens after my subscription is expired?
QMDB
After expiration of the subscription access will not be possible anymore. After some time of inactivity the account will be marked for deletion.
WebIDQ
For 30 days a read-only mode will be activated with following impact to the service
- WebIDQ start button will not be available in mybiocrates.
- WebIDQ can only be accessed through the URL https://webidq.biocrates.com/
- The download portal will also not be available in mybiocrates. .
- Only LIMS and Results module will be available.
- Export of raw data files and result files is possible
During this time a the subscription can be renewed.
After the read-only period access will not be possible anymore and the account will be marked for deletion (Cloud subscriptions only; On-premises subscriptions - No data will be deleted)
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How to reedem the voucher code?
WebIDQ voucher activation To activate a WebIDQ subscription, please follow this procedure. Activate WebIDQ Login to your mybiocrates account and go to the biocrates web shop > redeem voucher. Every organization is unique and must be registered only ...
WebIDQ on-premises version check
Read WebIDQ on-premises version 1. Start WebIDQ on-premises. 2. From the main menu select About. 3. Click Third-party licenses 4. The WebIDQ version is shown on top of this page. In this example, version 430.
Can I add mutiple users from my organization in WebIDQ?
WebIDQ is a multi user application. The total amount of users who can access the software concurrently depends on the subscription plan. Please lookup the details on the product detail pages.