What happens after my subscription is expired?
QMDB
After expiration of the subscription access will not be possible anymore. After some time of inactivity the account will be marked for deletion.
WebIDQ
For 30 days, a read-only mode will be activated with following impact to the service
- WebIDQ start button will not be available in mybiocrates.
- WebIDQ can only be accessed through the URL https://webidq.biocrates.com/
- The download portal will also not be available in mybiocrates. .
- Only LIMS and Results module will be available.
- Export of raw data files and result files is possible

During the 30 days read-only mode, the subscription can be renewed.

After the read-only period access will not be possible anymore and the account will be marked for deletion (Cloud subscriptions only; On-premises subscriptions - No data will be deleted)
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Can I downgrade my WebIDQ subscription plan?
If you would like to downgrade your WebIDQ subscription plan, please contact your regional sales representative or reach out to biocrates customer support at support@biocrates.com
Can I upgrade my WebIDQ subscription plan?
If you would like to upgrade your WebIDQ subscription plan, this can be done anytime. For upgrading, please use your exisiting mybiocrates account and go to the webshop. For example, if you want to upgrade from basic to core: When upgrading, you'll ...
How to reedem the voucher code?
WebIDQ voucher activation To activate a WebIDQ subscription, please follow this procedure. Activate WebIDQ Login to your mybiocrates account and go to the biocrates web shop > redeem voucher. Every organization is unique and must be registered only ...